SUPPORT
For account, registration, and product help, contact the LaxID team with enough context to investigate safely. Do not send passwords, payment card details, government IDs, or a child's full date of birth by email.
Registration, account, or event help
Include the event name, the page or action that failed, the approximate time, and any non-sensitive confirmation or audit ID. Your tournament director is the fastest contact for event-specific roster or schedule questions.
Email supportPrivacy or guardian request
Guardians can use the in-product privacy controls for linked athletes. For another privacy question, use the privacy contact; we may need to verify identity before acting on a request.
Service availability
If a service interruption is confirmed, support will share the available recovery guidance. This page does not represent a live uptime dashboard.